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This section describes the requirements your organization must meet to obtain a Microsoft Services Provider License Agreement.
- Enroll in the Microsoft Partner Program: You must be either a Microsoft Certified Partner or a Registered Member of the Microsoft Partner Program. If you are a Registered Member, you must also enroll in the Microsoft Hosting Community.
- Sign a Microsoft Business and Services Agreement (MBSA).
- Services providers that have an existing MBSA/MBA via another Volume Licensing Agreement (Enterprise Agreement, Enterprise Subscription Agreement, Select Plus, Select License, or ISV Royalty) should work with their account manager and/or reseller to provide their MBSA/MBA number and link the MBSA/MBA to their SPLA.
- Services providers without an existing MBSA/MBA will be required to sign one the next time they sign a SPLA.
- Complete the Services Provider License Agreement
- Provide monthly reporting on software licenses: Submit either a monthly use report or zero use report to your SPLA reseller on all licenses that you, your affiliates, and software services resellers authorized your customers to use. If you did not use any of the licensed products to provide software services to your customers, you are required to submit a zero use report. You also must include the end-customer name and address if the customer generated more than U.S.$1,000 per month in revenue. In addition, you need to keep all reporting records for two years from your agreement’s end date.
- Submit monthly invoice payment: The SPLA reseller invoices you monthly based on the number of licenses reported in your monthly use report. You are responsible for submitting your payment to the SPLA reseller by the agreed on date.
- Comply with the Services Provider Use Rights (SPUR): The SPUR describes the product use rights for products licensed under the SPLA. The SPUR specifies use rights and conditions that apply to a customer's use of the licensed products. Microsoft may revise the SPUR at any time. The SPUR is updated quarterly and is located at the the partner login section.
- Abide by the copyright, the use of trademarks, and antipiracy obligations: Services providers, your affiliates, and software services resellers must abide by the requirements for preventing the piracy of Microsoft licensed products and must comply with trademark and logo use requirements and pass-through copyright and similar notices. You must include Microsoft’s copyright notice on any documentation, including online, for your products and services that include Microsoft licensed products.
- Provide technical support: You are responsible for providing technical product support for the Microsoft licensed products you deliver to your customers. You are required to have one of the following:
- A Microsoft Premier support services agreement; or
- Support services through the Microsoft Professional support program with prepayment for at least 10 incidents; or
- Support services that are equivalent to the above through either another Microsoft support program or a third party support services provider.
- Agree to participate in Microsoft SPLA audits: Microsoft and/or its designees may review your records and facilities (including the data centers) to verify compliance and conduct on-location audits if needed. Microsoft may conduct this review for up to two years after the agreement ends.
- Comply with the export requirements. You need to comply with all applicable export laws, and it is recommended that you obtain legal advice regarding the export laws applicable to your business.
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